Privacy Policy

Last updated: November 5, 2025

Heathen Row Crafting (“we,” “us,” or “our”) operates the website www.heathenrowcrafting.com (the “Site”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site, make a purchase, or otherwise interact with us.

1. Information We Collect

a. Information You Provide Directly

We collect information that you voluntarily provide to us, including:

Contact details: your name, email address, phone number, and shipping/billing addresses.

Order information: details of purchases, custom requests, or transactions made through our Site.

Messages and inquiries: any information submitted through our contact forms, email, or social media.

b. Information Collected Automatically

When you visit our Site, we automatically collect certain data such as:

Your IP address, browser type, and operating system.

Pages you visit, time spent on the Site, and referring URLs.

Cookies and similar tracking technologies that improve functionality and performance.

2. How We Use Your Information

We use your information for purposes including:

Processing and fulfilling orders or custom crafting requests.

Communicating with you about your purchases, inquiries, or account.

Improving our products, services, and overall customer experience.

Sending optional marketing or promotional communications (only if you have opted in).

Complying with legal obligations and resolving disputes.

3. Cookies and Tracking Technologies

Our Site uses cookies and related technologies to:

Enable key website features, such as shopping cart functionality.

Analyze visitor behavior and traffic patterns.

Store preferences for a more personalized browsing experience.

You can disable cookies through your browser settings; however, doing so may limit certain features of the Site.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share limited information only with trusted third parties necessary to run our business, including:

Payment processors (e.g., PayPal, Stripe) for secure payment transactions.

Shipping providers (e.g., USPS, UPS) for order delivery.

Analytics and hosting providers (e.g., Google Analytics, website host) to improve our Site performance.

All third parties we engage with are required to handle your data securely and in compliance with applicable laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption of sensitive data and secure hosting environments.
While we take these precautions seriously, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights to:

Access and request a copy of your personal data.

Request corrections or deletion of your personal information.

Withdraw consent for receiving marketing communications.

To exercise these rights, please contact us at [email protected] (or your preferred business contact email).

7. Retention of Information

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve any disputes or enforce agreements.

8. Children’s Privacy

Our Site is not intended for children under 18 years of age.
We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will promptly remove it.

9. Changes to This Policy

We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised “Last updated” date. Your continued use of the Site after changes indicates acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Heathen Row Crafting
Email: [email protected]
Website: www.heathenrowcrafting.com